vCare - Your 24/7 pit crew

To be a Trustworthy, Well-documented, Knowledgeable resource for our customers.  When customers engage with Videon we want it to feel like Home.  We desire to use our technology and global staff to be Anticipatory, Reliable, and Available.  Lastly our aim is to approach every customer interaction with Empathy and Fun, bringing forth a positive value add experience.

Sometimes you might need help with projects outside of our standard vCare Premium Support, and that’s okay. We offer time-based project support, through Engagement Services, to help you develop, setup and maintain your personalized workflows. This project work includes, but is not limited to set-up and configuration, onsite support, event monitoring, project management, and workflow architecture and design. Simply sign up for a bucket of hours to get rolling.
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Click on “Find Out More!” above to discuss your specific needs.