Solutions Engineer

Solutions Engineer
Full Time
State College
Posted 3 months ago

At Videon, we solve AV technology challenges. Our products help customers move media from any source to any screen, and our solutions help manufacturers bring their own products to market. If you thrive working in a fast-paced environment with cutting edge technology, here’s your opportunity to shine…

At Videon, a Solutions Engineer conducts technical pre-sales discovery calls with sales, business development and partner managers. Drafts and delivers presentations, demonstrates the features of company products, and creates customized solutions for the client, partners and resellers. This role requires in-depth knowledge of video workflows, video ecosystem, encoding and video delivery standards, with a passion for sales, and high-level communications skills mapping technical responses with strategic context.  

Areas of Responsibility

  • Conduct client discovery calls
  • Meet with clients to discuss their hardware and software needs
  • Stratege with the sales team to create customized solutions
  • Draft and deliver presentations on targeted products
  • Design and set up video solutions for customers, partners and resellers 
  • Test the performance of the installed system and fixing bugs
  • Provide post-installation follow-ups
  • Develop relationships and maintain customer relations
  • Support the sales team with all technical related queries

Qualifications

  • Previous work experience as a Solutions Engineer
  • Familiarity with business hardware and software systems
  • High-level communication skills
  • Exceptional interpersonal skills
  • Ability to create big-picture software solutions
  • Ability to present ideas in a clean, user-friendly way
  • Attention to detail
  • Sales experience

Education

  • BS degree in Computer Science, Software Engineer or equivalent experience, with 2+ years of applicable experience preferred

Job Features

Job Category

Marketing

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Joan Potter
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